Experience

5/2022 to Present Principal UX Designer, Consilio LLC.

·       Create designs for new chatGPT functionality

·       Modernize web design and codebase to ensure compliance with ADA/WCAG 2.1 standards

·       Conduct user interviews to enhance UX

·   Conceptualize and implement new features, improvements, and products,

·       Produce wireframes, mock-ups, and high-fidelity prototypes using Axure and Figma

·       Manage codebase within Visual Studio

·       Pinpoint deficiencies in existing workflows and aid in the formulation and execution of streamlined processes

9/2020 to 5/2022 UI/UX Designer/Developer, Brook Furniture Rental

·       Crafted and executed the design and development of a customer-facing portal tailored for the B2B sector, garnering enthusiastic accolades from both leadership and clientele for its markedly enhanced user experience.

·       Led user interviews, facilitated the creation of style guide, wireframes, mock-ups, and prototypes, and contributed to the production of training materials and documentation for internal and external use.

·       Orchestrated the implementation and management of Drift Chat on the B2C website, integrating pertinent user data for enhanced customer service capabilities and providing comprehensive training.

·   Spearheaded the deployment and oversight of Sleeknote form within Salesforce Marketing Cloud, facilitating seamless user data collection.

·       Engineered a novel checkout process for the B2C website to optimize user experience and operational efficiency.

4/2019 to 6/2020    UI/UX Designer/Developer, Interactive Health Solutions, Inc.

·       Created and implemented UI/UX for On Demand Reporting tool that created real time analytics and reports for products used by clients. 

·       Developed and implemented UI/UX for a File Transfer System for clients and users to transfer documents to each other quickly and easily.

·       Launched and implemented UI/UX for COVID-19 Return to Work survey and badges for passed or failed instances.

·       Designed and implemented UI/UX design for administrative/internal tool for Return to Work program that included survey, badges, client search/selection, member search/selection, location search/selection processes

·       Initiated UI/UX for appointment scheduling updates

·       Created UI/UX for Skin Screening Program

·       Conceptualized and rolled out new Health Assessment design and process

·       Owned and managed project to provide updates for CCPA forms, implemented new user flow

·       Managed Mobile and responsive design and development for all projects

·       Created on boarding documentation for new hires

·       Was involved in all projects from inception to completion, instrumental in requirements gathering process.

3/2017 to 4/2019        Web Developer, Technical SCRUM Master, Claire’s

·       Created, implemented, and maintained three logistics-based internal portals used in every retail location globally

·       Managed three junior web developers

·       Facilitated daily SCRUM meetings

·       Managed sprint planning

·       Created and modified website layout to function according to design specifications

·       Created and implemented training material

·       Designed and implemented low-latency, high-availability applications

·       Created automated, dynamic templates for website and cross departmental usage

·       Implemented new content management system (Salesforce Commerce Cloud)

·       Communicated and gathered requirements for projects between different departments and countries

8/2016 to 6/2017        Front-End Developer, Leica Biosystems

·       Created and maintained web pages in Typo3

·       Created and designed email campaigns and landing pages on Pardot for lead generation and lead nurturing

·       Created and implemented SEO articles

·       Conducted User Experience interviews

·       API mapping

·       eCommerce design, development, and troubleshooting

·       Worked in a collaborative, global environment  

·       Situational leadership training

·       General website maintenance

10/2015 to 6/2016      UI Designer, Sysmex America, Inc.

·       Designed mobile application that runs diagnostics on medical devices

·       Helped develop application functionality requirements

·       Identified data elements necessary for application

·       Identified source systems for data elements across three different international regions

·       Designed and helped develop user interface

·       Collaborated with other designers and developers to meet deadlines

·       Collaborated on a global scale

·       Helped develop requirements for unit testing

·       Helped create standard design documents

3/2014 to 10/2015      Webmaster, Sage Products LLC

·       Turned educational website into an automated lead/revenue generating/nurturing tool

·       UI/UX development with redesign and globalization of responsive website

·       Collaborated with designers to create clean interface with simple, intuitive design and experience for users

·       Created marketing and email marketing campaigns for tradeshows, newsletters, and drip campaigns

·       Implemented lead generating/nurturing software

3/2013 to 8/2015       Webmaster, Echo Valley Meats

·       Designed and developed e-commerce website

·       Generated over 1 million hits for client premiere on ABC’s “Shark Tank” in less than 24 hours

·       Created and revamped marketing material

·       Created and implemented social media marketing campaign